Workplace etiquette does not just exist because of social niceties. Rather, a business has a financial incentive in making sure that a workplace minds its manners and that co-workers are polite to each other. This has both positive direct benefits to the company, as well as indirect benefits. While the definition of “polite” will vary depending on the workplace, all businesses should
If you’re cursing at work, be careful. While it’s commonplace to curse once in awhile and may even help you build a bond with co-workers, there’s a fine line to when and how you curse. “We are being judged constantly by our co-workers for how we do our work and how we interact with them,” says etiquette expert Cynthia Lett.
Companies where employees are constantly in front of customers are especially harsh when it comes to foul language: employees caught cursing can be in trouble. Not sure where you stand when it comes to cursing? Here’s how foul language at work can affect your career:
Reveal an unprofessional attitude
In some fields, cursing is accepted and can even help you fit into an environment, perhaps in high-pressure jobs where everyone needs to let off some steam. Constantly using foul language, however, can make it difficult to fit into a professional environment, says Jennifer Kahnweiler, author of “The Introverted Leader: Building on Your Quiet Strength.” “Perceptions are important in shaping your career. You don’t want to be seen as that foul-mouthed person,” she says. Be especially careful about your language when surrounded by several co-workers at once, such as during meetings or when working in teams.
Prevent real communication
Using curse words over and over again can prevent you from truly communicating what you’re trying to say. Instead of cursing, take the time to figure out how to let your co-workers understand what you’re really thinking. Even if you’re angry or upset, take time to develop a professional communication strategy. “Cursing is an aggressive and hostile way of expressing oneself,” Lett says.
Furthermore, it can create a distance between you and the others in your department because it makes others uncomfortable. “When people are uncomfortable around someone, they avoid them whenever possible,” she explains.
Hamper your image
Similar to a disheveled appearance or tardiness, foul language can affect the way you’re perceived by others in the workplace. Even if you do great work, cursing can hurt your ability to get promoted or get better job responsibilities. “You need to be aware of how you present yourself to your co-workers, superiors and clients,” says Suzanne Lucas, a writer and human resources expert. “Swearing when books get dropped on your toes or the copier dies on you is one thing; peppering your daily conversation with expletives is another.”
Repercussions from human resources
Just because no one in your department comments on your use of foul language doesn’t mean it’s going unnoticed. In some instances, it can be reported to human resources with an official warning.
Sometimes it can even get you fired. “Someone who works customer-facing [roles] — such as retail or sales or call centers — would be fired for swearing, as it’s not appropriate with a customer,” Lucas says.
Of course not everyone gets fired. And as you evaluate your behavior, cursing once in awhile is no cause for alarm. “We all get angry and frustrated, and using a curse word can be the best release available,” Kahnweiler says. “Just be aware that this language shouldn’t become your M.O. or you could be seen as lacking self-control.”
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